The Group Members work to very stringent guidelines covering, but not limited to:

Code of Conduct

Product Mix

Service Standards

Player Return Rates

Commission to Sites

Standard Site Contracts/Agreements

Standard Invoicing (RCTI’s)

Public Liability Insurance

The application and adherence to these standards has enabled the CGS Group to gain support from Australian Crane Game manufacturers, Win ‘N’ Grin Australia (WGA) and Australia’s leading confectionary manufacturer Cadbury. Cadbury and WGA have representatives on the CGS Group steering committee to ensure standards are maintained at the highest of levels.

The CGS Group are proud to be the premier operators of Crane Game machines that have been awarded an exclusive Cadbury Operator Agreement by Cadbury.

To ensure we retain our Cadbury Operator Agreement our operators are provided with ongoing training and support to ensure they have the skills to meet and maintain the strict guidelines under which the group operates.

Our Service

We provide a full service package which means:

We Install the machines at no cost to you

We provide a 7 day a week service to the machines

Local Operators Own and service the equipment

Our Operators provide monthly Recipient Created Tax Invoices

Cadbury and WGA representatives audit equipment

Our Equipment

Key to the success of CGS Group members is the quality of the equipment purchased and operated. CGS Group members firmly believe that to offer a service that benefits their Customers, their Customers Clients and themselves they need to purchase only the best equipment available in the Market Place.

In-house Advertising

The CGS Group offer a wide range of CGS exclusive equipment including the Cadbury Licensed Crane Game machines with LCD advertising screens fitted. Advertising via our Crane Game machines is at your discretion and can be updated as often as weekly, all you need do is provide an updated flash disk and give it to our local operator when you require the information to be changed.

Key to delivering unparalleled service in the Amusement machine industry is not only being able to provide the latest equipment as well as the “tried and true” but also being able to rotate the equipment in a timely manner to retain player interest and improved return to our Customers and the Operator. CGS Group Operators endeavor to meet this end in each site they operate. In addition to the equipment, the use of on-site redemption programs is pivotal to ensuring the success of Amusement machines! Redemption on site is via collection of tickets which are taken to nominated locations on site in return for product and are set up at the discretion of the Customer. More detailed discussion in this regard is required between the CGS Group representative and the Site Contact prior to signing of the agreement in order to agree on the finer details of the program.

Payment Method

Commission payments are made on a monthly basis either in cheque form or via EFT transaction, dependant on the requirement of each Customer. Recipient Created Tax Invoices are provided with each payment detailing each machines sales and commission paid on each machine. You are invited to oversee the meter readings to verify accuracy of payments at any time.

Commission

Commission is paid to the customer on a monthly or quarterly basis and is based on machine Gross Sales inclusive of GST. Commission will be discussed at the appropriate time.